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IKEv2 VPN Configuration Guide

Step-by-step instructions for Windows, macOS and Android

Before You BeginYou'll need your VPN credentials from HighProxies. Check your welcome email or client dashboard for:
  • Server Address (e.g., vpn.highproxies.com)
  • Username
  • Password
  • Pre-shared Key (PSK) if applicable

Windows 10/11 IKEv2 VPN Setup

1

Open VPN Settings

Navigate to Windows Settings and access the VPN configuration panel.

  • Press Windows Key + I to open Settings
  • Click on Network & Internet
  • Select VPN from the left sidebar
  • Click Add a VPN connection
2

Configure VPN Connection

Fill in the VPN connection details with your HighProxies credentials.

FieldValue
VPN ProviderWindows (built-in)
Connection NameHighProxies VPN (or any name you prefer)
Server name or addressYour server address from HighProxies
VPN TypeIKEv2
Type of sign-in infoUser name and password
User nameYour HighProxies username
PasswordYour HighProxies password
Important:Check the "Remember my sign-in info" box if you want to connect automatically without entering credentials each time.
3

Advanced Settings (Optional)

For enhanced security or specific requirements, configure advanced options.

  • After creating the connection, click on it and select Advanced options
  • Under Authentication, you can configure:
    • EAP authentication
    • Pre-shared key (if provided by HighProxies)
  • Enable Use my sign-in info automatically for seamless connections
4

Connect to VPN

Establish your VPN connection.

  • Click the Network icon in the system tray (bottom-right corner)
  • Select your HighProxies VPN connection
  • Click Connect
  • Wait for the connection to establish (usually takes 5-10 seconds)
Connection Successful:When connected, you'll see "Connected" status under your VPN connection name. Your internet traffic is now routed through HighProxies servers.

Troubleshooting Windows Connection Issues

  • Error 809: Check your firewall settings and ensure UDP ports 500 and 4500 are open
  • Authentication failed: Verify your username and password are correct
  • Can't connect: Ensure your internet connection is active and the server address is correct
  • Slow connection: Try connecting to a different server location if available

macOS IKEv2 VPN Setup

1

Open Network Preferences

Access the macOS network configuration panel.

  • Click the Apple menu in the top-left corner
  • Select System Settings (macOS Ventura+) or System Preferences (older versions)
  • Click on Network
  • Click the + button at the bottom of the connection list to add a new connection
2

Create VPN Interface

Set up a new VPN connection interface.

FieldValue
InterfaceVPN
VPN TypeIKEv2
Service NameHighProxies VPN (or any name you prefer)

Click Create to proceed.

3

Configure Connection Settings

Enter your HighProxies VPN credentials and server information.

Server Address: [Your HighProxies server address]
Remote ID: [Usually same as server address]
Local ID: [Leave blank or enter if provided]
Authentication Settings:Click on Authentication Settings... button to configure your credentials.
  • Select Username as the authentication method
  • Enter your HighProxies username
  • Enter your HighProxies password
  • If provided, enter the Shared Secret (PSK)
  • Click OK
4

Apply Configuration

Finalize your VPN setup.

  • Check Show VPN status in menu bar for easy access
  • Click Apply to save your settings
Optional - Route All Traffic:To ensure all traffic goes through the VPN, click Advanced... and check "Send all traffic over VPN connection" under the Options tab.
5

Connect to VPN

Establish your VPN connection.

  • Click Connect in the Network preferences window, or
  • Click the VPN icon in the menu bar (if enabled)
  • Select Connect HighProxies VPN
Connection Successful:The VPN icon in your menu bar will show as connected, and you'll see connection time displayed. Your traffic is now secured through HighProxies.

Troubleshooting macOS Connection Issues

  • Connection timeout: Verify the server address is correct and doesn't include "https://" or trailing slashes
  • Authentication failed: Double-check your credentials and ensure Remote ID matches the server address
  • Certificate errors: Contact HighProxies support for certificate verification issues
  • Connection drops: Disable "Disconnect when switching user accounts" in Advanced settings if applicable

Android IKEv2 VPN Setup

1

Open VPN Settings

Access VPN configuration from your Android device settings.

  • Open Settings → Network & Internet → VPN
  • Tap Add VPN or the + icon
  • Select IKEv2/IPSec PSK or IKEv2/IPSec MSCHAPv2 depending on your device
2

Enter VPN Information

Fill in the connection fields using your HighProxies credentials.

FieldValue
NameHighProxies VPN
Server addressYour HighProxies VPN server (e.g., vpn.highproxies.com)
IPSec identifierLeave blank or enter vpn.highproxies.com if required
IPSec pre-shared keyEnter your provided PSK (if applicable)
UsernameYour HighProxies username
PasswordYour HighProxies password
TypeIKEv2/IPSec
Tip:If your phone doesn't support native IKEv2, install the strongSwan VPN Client app from Google Play and follow the same credentials.
3

Save and Connect

After entering all details, tap Save.

  • From the VPN list, tap your new HighProxies VPN profile
  • Tap Connect
  • Allow VPN permissions when prompted
Connection Successful:When connected, a key icon appears in the status bar. Your device traffic is now encrypted and routed through HighProxies servers.

Troubleshooting Android Connection Issues

  • Can't connect: Verify server address and credentials
  • Authentication failed: Re-enter username, password, and PSK correctly
  • Disconnected frequently: Disable battery saver or data optimization for the VPN app
  • No IKEv2 option: Use strongSwan VPN Client from Google Play
Need Help?If you encounter any issues during setup or have questions about your VPN service, contact HighProxies support:
  • Email: support@highproxies.com
  • Live Chat: Available on highproxies.com
  • Knowledge Base: Additional guides and FAQs available in your client area