These Terms of Service govern your use of HighProxies dedicated HTTP/S proxies, SOCKS5 proxies and VPN services, including acceptable use, billing, refunds, service levels and liability.
By accessing or procuring services from HighProxies.com ("HighProxies", "the Company", "We"), operated by HPRO GROUP LLC, a limited liability company registered in Delaware, USA, the Client ("User", "You") agrees to be bound by these Terms of Service. These terms constitute a legally binding agreement governing your use of our high-performance proxy and VPN infrastructure.
HighProxies provides dedicated HTTP/S proxies, SOCKS5 solutions, and secure VPN services. While we maintain optimized network integrity and hardware-level stability, we do not guarantee uninterrupted compatibility with specific third-party platforms or external website policies.
Services are strictly limited to individuals or entities capable of entering legally binding contracts. Users must be at least 18 years of age. You are solely responsible for maintaining the confidentiality of your account credentials and all activities occurring under your administrative dashboard.
Services are provisioned upon successful payment verification. Clients may manage their technical assets via our centralized billing portals:
View and manage your proxy IP addresses, ports and authentication details.
View and manage your VPN services and connection details.
HighProxies enforces a zero-tolerance policy regarding network abuse. Prohibited activities include, but are not limited to:
Policy enforcement: violations of the AUP result in immediate service termination without notice or eligibility for refund.
We maintain a 99.9% monthly uptime commitment. Technical performance and credit eligibility for downtime are governed by our official Service Level Agreement (SLA).
| Term | Details |
|---|---|
| Billing | All services are prepaid and subject to automated renewal. |
| Proxy refund policy | Initial orders may qualify for a 3-day technical review period. Refunds are issued only if technical impediments cannot be resolved by our engineers. (Excludes social media-related usage). |
| Finality of sale | VPN services and all payments made via Cryptocurrency are strictly non-refundable. |
| Renewal policy | Manual or automated renewals are considered final and non-refundable. |
Full refund conditions, testing requirements and the request process are set out in our Refund Policy.
To preserve network performance for all B2B clients, HighProxies may implement thresholds on concurrent threads, bandwidth, and total connections. Persistent excessive utilization that threatens network stability may result in service restrictions.
HighProxies provides infrastructure on an "as-is" basis. We shall not be held liable for indirect, incidental, or consequential losses, including data disruption or revenue loss. Our total liability is limited to the amount paid during the single billing cycle immediately preceding the claim.
Services are provided under a single-user license. Unauthorized sharing, sub-licensing, or reselling of HighProxies assets is strictly prohibited without an executed Reseller Agreement.
These documents apply together with the Terms of Service.
For inquiries about these terms or legal compliance, contact us or open a ticket in the client area.
