Refund Policy

We offer 3 days money back guarantee on your first order, so you can test our service. As long as the proxies or VPN accounts were not used for creating accounts on websites, such as Instagram, Facebook (or any other social media site), Craigslist posting, website scraping or any other manual or automated web submission procedure or game bots.

If you are having technical difficulties please contact our support department for quick resolution via our ticketing system ( before claiming a refund as they will be happy to solve any problems. The High Proxies email support is available 24×7. If this is not possible a full refund will be given.

High Proxies is committed and bound to process refunds within 24 hours of a valid refund request. Usually this is done within hours. Payments may take up to 7 days to appear in your account depending on your card, bank or payment provider.

High Proxies on its sole discretion may choose to deny refund requests if the user requesting the refund violated in any way the Terms of Services listed in this document.