1. Introduction
This Privacy Policy explains how HighProxies.com manages personal data acquired through our website and global proxy infrastructure. By utilizing our services, you acknowledge the practices described herein.
2. Information Collection
We collect specific data points necessary for service delivery and network security:
- Account Information: Identity and contact details, including name, email address, and billing information provided during registration.
- Service Metadata: Technical logs including source IP addresses, connection timestamps, and bandwidth utilization statistics.
- Infrastructure Analytics: Browser telemetry, referral sources, and session duration captured via secure analytics tools.
- Communication Records: Historical data of all support tickets and official correspondence submitted to our technical departments.
3. Utilization of Data
Acquired information is utilized strictly for the following operational purposes:
- Management and deployment of purchased IP solutions.
- Automated billing, renewal notifications, and account security alerts.
- Provision of technical support and infrastructure troubleshooting.
- Proactive fraud prevention and abuse mitigation across our global nodes.
4. Data Sharing & Disclosure
HighProxies maintains a strict no-sale policy regarding personal information. Data disclosure is limited to:
- Authorized Processors: Third-party financial institutions (e.g., Stripe, PayPal) for transaction processing.
- Infrastructure Partners: Tier-1 data center providers essential for the physical delivery of services.
- Legal Mandates: Regulatory or law enforcement authorities only when compelled by valid legal process or statutory requirement.
5. Cookie Policy
We utilize industry-standard cookies to manage authenticated sessions and optimize site performance. Continued use of our website constitutes consent to our cookie implementation protocols.
6. Do Not Track (DNT) Signals
Due to the lack of a standardized global response framework, HighProxies.com does not currently modify its data collection practices in response to "Do Not Track" browser signals.
7. Data Retention Protocols
- Active Accounts: Information is retained throughout the duration of the service agreement.
- Technical Logs: Connection metadata and IP logs are purged after 90 days, following standard security and abuse-review cycles.
- Account Termination: Upon account closure, personal data is systematically erased within 30 days, barring data required for tax or legal compliance.
8. Security Infrastructure
We deploy enterprise-grade SSL encryption, multi-layered firewall protections, and strict internal access controls. While we implement bleeding-edge security measures to safeguard your data, no digital system is entirely exempt from risk.
9. Global Compliance (GDPR & CCPA)
GDPR (EU) Compliance
We process data under the General Data Protection Regulation. EU residents may exercise their rights to access, correction, or erasure by contacting our Data Protection Officer via our support channels.
CCPA (California) Compliance
Residents of California possess additional rights regarding the "Right to Know" and "Right to Delete." HighProxies confirms it does not sell personal data to third parties.
10. Contact and Data Rights
To exercise your data rights or inquire about our privacy framework, please reach out via our Contact Page or open a ticket in the Client Portal.