This Privacy Policy explains what personal data HighProxies collects when you use our website and dedicated proxy services, why we collect it, how long we keep it and how you can exercise your data protection rights under the GDPR and the CCPA.
HighProxies.com is operated by HPRO GROUP LLC, a limited liability company registered in Delaware, USA ("HighProxies", "we", "us"), which is the data controller for the personal data described here. This Privacy Policy describes how we collect, uses and protects personal data obtained through our website, client area and global proxy infrastructure. By using our website or services, you acknowledge the practices described in this policy.
We collect only the data needed to deliver our services, bill your account and keep our network secure.
Name, email address and billing details you provide when you register or place an order.
Browser information, referral sources and session duration collected through analytics tools.
Support tickets and other correspondence you send to our team.
We use the information we collect only for the following purposes:
We do not sell your personal data. HighProxies does not sell, rent or trade personal information to third parties.
We share personal data only in the following cases:
| Recipient | Purpose |
|---|---|
| Payment processors | Payment providers such as Stripe and PayPal, to process transactions. |
| Infrastructure partners | Data center providers that host the servers our services run on. |
| Authorities | Regulators or law enforcement, only when we are required to by valid legal process or law. |
We use cookies to keep you signed in, secure your session and improve website performance. By continuing to use our website, you agree to our use of cookies. You can block or delete cookies in your browser settings, but parts of the website and client area may not work correctly without them.
There is no common industry standard for responding to "Do Not Track" browser signals, so HighProxies.com does not currently change its data collection practices when it receives one.
We keep personal data only for as long as we need it:
| Data type | Retention period |
|---|---|
| Account data | For as long as your account and service agreement are active. |
| Connection logs | Kept for up to 30 days for troubleshooting, then deleted. |
| Closed accounts | Personal data is deleted within 30 days of account closure, except data we must keep for tax or legal reasons. |
We protect your data with TLS/SSL encryption, layered firewall protection and strict internal access controls. While we work hard to safeguard your information, no system connected to the internet can be guaranteed to be completely secure.
We process personal data in line with the General Data Protection Regulation. If you are in the EU, you can ask to access, correct or delete your personal data by contacting our Data Protection Officer through our support channels.
California residents have the right to know what personal data we collect and the right to have it deleted. HighProxies does not sell personal data to third parties.
To exercise your data rights or ask a question about this policy, contact us through our contact page or open a ticket in the client area. We may need to verify your identity before we act on a request.
Data controller
HPRO GROUP LLC
802 N West St, Suite 105
Wilmington, DE 19801, USA
We may update this Privacy Policy from time to time. The date at the top of this page shows when it last changed.
Our support team handles data access, correction and deletion requests directly.
