Welcome to the HighProxies knowledge hub. Find clear, expert answers regarding our dedicated proxies, business VPN solutions, account configuration, and technical troubleshooting.
Our mission is to provide you with the tools and information needed to make managing your proxies fast, secure, and reliable.
Dedicated Proxy Services: Setup and optimization for high-performance tasks.
Business VPNs: Secure your corporate traffic with our robust VPN solutions.
Account Management: Easy guides for billing, upgrades, and authorized IP settings.
Troubleshooting: Quick fixes for common connectivity or authentication issues.
Find quick answers to common questions about our platform and professional VPN services.
Encountering an issue? This section offers solutions to common problems and errors you might face while using highproxies.
Provides information on how to create an account, manage your subscription, understand our pricing plans, and handle payments and refunds.
Explore answers to common inquiries about VPN proxy security.
You can ask for a free proxy replacement once/billing month excluding the first billing month.
We only renew your proxies when you request it.
We have number of locations in United States/Europe/Asia.
If you need a specific location, please submit a ticket to support and we will check whether we have proxies available near that location.
Please check our Datacenters for all locations.
Yes, most VPN proxy services offer dedicated apps for mobile devices, including smartphones and tablets. These apps allow you to secure your internet connection and protect your privacy while using mobile data or Wi-Fi networks
You can use our proxies for webmailing using Gmail, Aol, Hotmail, Yahoo, etc. There’s no specific mailing limits. We do however block port 25 and 587, and don’t allow SMTP based email.
We sell only HTTP/HTTPS proxies. They are running on high end dedicated proxy servers
Elite High-Anonymity Proxies
Experience total privacy with our Elite Proxies. By completely masking your IP and stripping proxy headers, we ensure your traffic looks like a direct device connection. Enjoy a secure, private, and undetectable online experience.
We support an Affiliate Program with 25% recurring commission on all referred orders. Our program is free to join, it’s easy to sign-up and requires no technical knowledge.
You can request for upgrade at anytime.
Please note that due date will not update and a new invoice will be generated with prorated amount.
Please submit a ticket to our support department and we will help you.
Proxy Trial & Security Policy
To maintain the highest network integrity and prevent abuse, we do not offer free test proxies for spam and security reasons. This ensures our IP pools remain clean and high-performing for all users.
If you would like to evaluate our service, you can purchase a single 1 Private Proxy for testing purposes before committing to a larger package.
You can cancel your subscription at any time through your client dashboard or by submitting a support ticket to our team.
To cancel via the control panel:
Log in to your account at highproxies.com/billing/
Navigate to Services > My Services.
Select the specific service you wish to cancel.
Click the “Request Cancellation” button.
Yes, our services are fully compatible with dynamic IP addresses. You can easily manage and update your authorized IPs through our intuitive control panel.
Authorized IP Limits:
Standard Packages: You can authorize up to 3 IP addresses.
Bulk Packages (50+ proxies): You can authorize up to 10 IP addresses.
Most dynamic IPs only change every few days, so manual updates are quick and simple. If you are using automated bot software, we highly recommend using IP Authentication to ensure your connection remains stable and uninterrupted.
Yes, you can upgrade your service at any time. To get started, simply submit a support ticket and let us know which package you would like to move to.
We will then issue a prorated invoice, ensuring you only pay the difference for the remainder of your current billing cycle. If you need to downgrade your plan, please contact our support team through the same ticket system, and we will assist you with the adjustment.
By default we allow up to 100 concurrent threads.
Though in practice, running a lot of threads can cause a natural degradation in performance.
We suggest experimenting with the actual number of threads and find what suits you best
Yes. Please contact our Support Department with your custom request.
Please allow 2-6 hours after the order before checking your proxy control panel.
If our FAQ section doesn’t cover your question, there are multiple ways to get the help you need. Contact us through any of the available support channels, and we’ll ensure you get the information and assistance required.
