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Find answers to the most common questions about highproxies. This section covers basic information about our VPN service.
Encountering an issue? This section offers solutions to common problems and errors you might face while using highproxies.
Provides information on how to create an account, manage your subscription, understand our pricing plans, and handle payments and refunds.
Explore answers to common inquiries about VPN proxy security.
You can ask for a free proxy replacement once/billing month excluding the first billing month.
We only renew your proxies when you request it.
We have number of locations in United States/Europe/Asia.
If you need a specific location, please submit a ticket to support and we will check whether we have proxies available near that location.
Please check our Datacenters for all locations.
We accept
PayPal (www.paypal.com)
Bitcoin(BTC)/BitcoinCash(BCH) via Coingate
Cryptomus for crypto processing (USDC/USDT/XMR/BCH/BTC/ETC/DOGE)
Debit/credit cards via PayPal (www.paypal.com)
Yes, most VPN proxy services offer dedicated apps for mobile devices, including smartphones and tablets. These apps allow you to secure your internet connection and protect your privacy while using mobile data or Wi-Fi networks
You can use our proxies for webmailing using Gmail, Aol, Hotmail, Yahoo, etc. There’s no specific mailing limits. We do however block port 25, and don’t allow SMTP based email.
You can use our proxies for webmailing using Gmail, Aol, Hotmail, Yahoo, etc. There’s no specific mailing limits. We do however block port 25, and don’t allow SMTP based email.
Yes, can be used. Our advice is to use Classified AD Proxies
Yes, can be used. Our advice is to use Classified AD Proxies
We sell only HTTP/HTTPS proxies. They are running on high end dedicated proxy servers
Our proxies are classified as “High Anonymity” Elite proxies, they offer the highest level of security possible.
They are 100% Anonymous.
Elite proxies do not reveal any information related to your original IP or that you are connecting via a proxy in their headers, making your
connection look like an actual device
We support an Affiliate Program with 25% recurring commission on all referred orders. Our program is free to join, it’s easy to sign-up and requires no technical knowledge.
You can request for upgrade at anytime.
Please note that due date will not update and a new invoice will be generated with prorated amount.
Please submit a ticket to our support department and we will help you.
Test proxies are not available.
You can try 1 private proxy for testing purpose.
Test proxies are not available.
You can try 1 private proxy for testing purpose.
You can cancel your service from control panel or you can submit a ticket to our support department.
Login to www.highproxies.com and go to Services -> My Services, click on the Service you want to cancel and select “Request cancellation”.
You can cancel your service from control panel or you can submit a ticket to our support department.
Login to www.highproxies.com and go to Services -> My Services, click on the Service you want to cancel and select “Request cancellation”.
Yes, without any problem. We provide a control panel where you can easily update your authorized IP address. You are allowed to set up to 3 IP’s. Most customers with dynamic IP’s find that their IP addresses don’t change less than once every few days. (for bot software our recommendation is to use IP Authentication)
Yes, without any problem. We provide a control panel where you can easily update your authorized IP address. You are allowed to set up to 3 IP’s. Most customers with dynamic IP’s find that their IP addresses don’t change less than once every few days. (for bot software our recommendation is to use IP Authentication)
Yes, you can upgrade your package any time. Just write a ticket and tell us for which package you want to upgrade. We will send you a prorated invoice.
Yes, you can upgrade your package any time. Just write a ticket and tell us for which package you want to upgrade. We will send you a prorated invoice.
By default we allow up to 100 concurrent threads.
Though in practice, running a lot of threads can cause a natural degradation in performance.
We suggest experimenting with the actual number of threads and find what suits you best
By default we allow up to 100 concurrent threads.
Though in practice, running a lot of threads can cause a natural degradation in performance.
We suggest experimenting with the actual number of threads and find what suits you best
Yes. Please contact our Support Department with your custom request.
Yes. Please contact our Support Department with your custom request.
Please allow 2-6 hours after the order before checking your proxy control panel.
If our FAQ section doesn’t cover your question, there are multiple ways to get the help you need. Contact us through any of the available support channels, and we’ll ensure you get the information and assistance required.
